Shipping policy

Thank you for shopping with Aura Wearables. We are committed to delivering your order quickly and securely.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard shipping typically takes 3–7 business days, depending on your location.
• Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Any available free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Delayed or Lost Shipments

While we work with trusted shipping partners, delivery delays may occasionally occur. If your order has not arrived within the expected timeframe, please contact our support team, and we will assist you in resolving the issue.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Aura Wearables is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page.